I was recently advised that the tenants would be vacating my unit by the beginning of December. No worries, that gives me a few months to find another agent, because I have not been happy with the lack of communication from the current agent. So when on Friday I discovered that in fact the tenants were moving out that day, it was a surprise and yet someone how par for the course with this agency.
I sent an email to the agent asking what was going on, as it is not December yet, and got an automatic reply saying she was on leave until the end of September. Great! However, she did answer later, saying that the original email had been a typo, she really meant the tenants would be out by the beginning of September.
I went to look at the unit and discovered a few interesting things.
This is the front door, when the deadlock is unlocked:
The deadbolt is still sticking out, meaning that the door can't be closed. I also found that if you lock the deadlock, you can't get the key out of it. Back in April the agent told me that the tenants were having difficulties with this lock. I authorised the agent to get a locksmith to fix it, and paid the bill at the end of the month. But obviously no-one checked that the work had actually been done and that the lock was fixed. So now I need to get another locksmith to fix it.
Oops:
The tenants forgot to empty the dishwasher before they left. At least these are clean dishes.
I wonder how efficiently the aircon unit has been operating:
Air intake filter above, and below after a vacuum.
Should work a bit better now! To be honest, I don't remember if I cleaned it when I moved out, but it is obviously a job I need to add to my list of things to check after each tenant vacates.
I've also put new curtains on the back windows and new lamp shades in the bedrooms. Now I just need a new agent!